Subject: Ticket Assigned - Conversation with Nabhan Moothatt
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 14:42:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nabhan Moothatt Nabhan Moothatt                    Hi           06:31 PM, 27th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:31 PM, 27th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:31 PM, 27th Jan                     Nabhan Moothatt                    1           06:31 PM, 27th Jan                   MAX UAE whatsapp bot                    Hello Nabhan Moothatt , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:31 PM, 27th Jan                     Nabhan Moothatt                    1           06:31 PM, 27th Jan                   MAX UAE whatsapp bot                   Please enter your order number to continue.           06:31 PM, 27th Jan                     Nabhan Moothatt                    9412025407           06:32 PM, 27th Jan                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012623001740    You can also easily track your order from My Account > Order History.             06:32 PM, 27th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:32 PM, 27th Jan                     Nabhan Moothatt                    2           06:32 PM, 27th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:33 PM, 27th Jan                     Nabhan Moothatt                    1           06:33 PM, 27th Jan                   MAX UAE whatsapp bot                   Please enter your email address           06:33 PM, 27th Jan                     Nabhan Moothatt                    [email-masked]           06:33 PM, 27th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:33 PM, 27th Jan                   Mais                   Hi Nabhan, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:34 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9412025407           06:34 PM, 27th Jan                     Nabhan Moothatt                    Hi,Please let me know about my order delivery, its suppos to deliver yesterday           06:34 PM, 27th Jan                     Nabhan Moothatt                    It's a birthday gift ,I want to give today           06:35 PM, 27th Jan                     Nabhan Moothatt                    Please help           06:35 PM, 27th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           06:35 PM, 27th Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           06:37 PM, 27th Jan                     Nabhan Moothatt                    Hi           06:38 PM, 27th Jan                     Nabhan Moothatt                    0527082731           06:38 PM, 27th Jan                     Nabhan Moothatt                    0527072731           06:38 PM, 27th Jan                     Nabhan Moothatt                    Dubai investment park 2 Ritaj residents  B block  Room 111           06:39 PM, 27th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             06:40 PM, 27th Jan                   Mais                   We will get in touch with you at the soonest we can           06:40 PM, 27th Jan                     Nabhan Moothatt                    Ok           06:41 PM, 27th Jan                     Nabhan Moothatt                    Thanks           06:41 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           06:41 PM, 27th Jan                     Nabhan Moothatt                    Nothing           06:41 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:42 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632873