Subject: Ticket Assigned - Conversation with Pragya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 14:36:33 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Pragya Pragya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  pragya Bot:  Hi pragya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7812136422 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97333049225            06:28 PM, 27th Jan                   Mais                   Hi Pragya, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           06:31 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 7812136422           06:32 PM, 27th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 27-1-23           06:33 PM, 27th Jan                   Mais                   So please allow us till the end of this day so that the order can be ready for collection           06:33 PM, 27th Jan                   Mais                   Knowing that you will receive a message when the order will be ready for collection           06:33 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           06:34 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           06:36 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632855