Subject: Ticket Assigned - Conversation with طلعت راضي
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 12:11:27 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with طلعت راضي طلعت راضي                    Hi           04:00 PM, 27th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            04:00 PM, 27th Jan                   MAX UAE whatsapp bot                    Hello طلعت راضي , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:00 PM, 27th Jan                     طلعت راضي                    5           04:00 PM, 27th Jan                   MAX UAE whatsapp bot                    Hi طلعت راضي , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:00 PM, 27th Jan                     طلعت راضي                    5           04:00 PM, 27th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:00 PM, 27th Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:01 PM, 27th Jan                     طلعت راضي                    I just received my order and want to return two items Order no. 9412041463           04:01 PM, 27th Jan                     طلعت راضي                             04:04 PM, 27th Jan                     طلعت راضي                             04:04 PM, 27th Jan                     طلعت راضي                    Waiting for your response           04:04 PM, 27th Jan                   Mais                   We can create a return request for the items on your behalf, please confirm your wish about this           04:06 PM, 27th Jan                     طلعت راضي                    Yes I would request you to place a return request for the above two items           04:06 PM, 27th Jan                     طلعت راضي                    .           04:06 PM, 27th Jan                     طلعت راضي                    .           04:06 PM, 27th Jan                     طلعت راضي                    Only these two           04:07 PM, 27th Jan                   Mais                   Please give me a minute to check.           04:07 PM, 27th Jan                     طلعت راضي                    Ok           04:07 PM, 27th Jan                   Mais                   We would like to inform you that a return request has been created for the 2 products from the order 9412041463 dated on 27-1-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           04:08 PM, 27th Jan                     طلعت راضي                    How will I get the refund?           04:08 PM, 27th Jan                   Mais                   As you have paid cash, the amount will be refunded to your My Credit wallet           04:09 PM, 27th Jan                     طلعت راضي                    Okay           04:10 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           04:10 PM, 27th Jan                     طلعت راضي                    No thank you           04:10 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:11 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632395