Subject: Ticket Assigned - Conversation with マリアム
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 11:51:44 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with マリアム マリアム                    Hi I placed an order for self collection. Actually I’m traveling on 29th Jan. Is it possible if the order can be sent tomorrow as I’m traveling on 29?           03:38 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:38 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:38 PM, 27th Jan                     マリアム                    1           03:38 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello マリアム , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:38 PM, 27th Jan                     マリアム                    1           03:38 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:38 PM, 27th Jan                     マリアム                    9412205810           03:38 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Congrats! Your order is successfully placed.?    Your estimated collection date is 29/01/2023             03:38 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:38 PM, 27th Jan                     マリアム                    2           03:38 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:39 PM, 27th Jan                     マリアム                    1           03:39 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:39 PM, 27th Jan                     マリアム                    [email-masked]           03:39 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:39 PM, 27th Jan                   Mais                   Hi Maryam, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:40 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9412205810           03:40 PM, 27th Jan                     マリアム                    Yes           03:40 PM, 27th Jan                     マリアム                    Actually it’s showing me I can collect it on 29th however I’m traveling on 29th           03:41 PM, 27th Jan                     マリアム                    Is it possible if I can collect it by 28th Anyhow?           03:41 PM, 27th Jan                   Mais                   Please give me a minute to check.           03:44 PM, 27th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for collection i 28-1-23, so please allow us the time so that we can process the order           03:45 PM, 27th Jan                     マリアム                    Alright thank you so much           03:46 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           03:47 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           03:51 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632334