Subject: Ticket Assigned - Conversation with Raees
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 11:51:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raees Raees                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  raees Bot:  Hi raees, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412016481 Bot:   Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012623002189     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0508165034            03:40 PM, 27th Jan                   Mais                   Hi Raees, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           03:42 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9412016481           03:42 PM, 27th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           03:42 PM, 27th Jan                     Raees                    Not yet delivered my goods           03:42 PM, 27th Jan                     Raees                    You told yesterday           03:42 PM, 27th Jan                     Raees                    Delivery charge also paid           03:42 PM, 27th Jan                     Raees                    Still nobody contact me           03:43 PM, 27th Jan                   Mais                   Please accept our full apology for the delay, and kindly confirm your contact number and your address so that we can arrange the delivery process on a priority and assist you further           03:43 PM, 27th Jan                     Raees                    Yesterday night i got one message that they could not reach me. But i did not get any call           03:43 PM, 27th Jan                     Raees                    Its already there in my account           03:44 PM, 27th Jan                     Raees                    Raees elamkulath           03:44 PM, 27th Jan                     Raees                    Cyber house building           03:44 PM, 27th Jan                     Raees                    Shop-5           03:44 PM, 27th Jan                     Raees                    Bur dubai, alraffa street           03:44 PM, 27th Jan                     Raees                    0508165034           03:44 PM, 27th Jan                     Raees                    ???           03:45 PM, 27th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:47 PM, 27th Jan                   Mais                   We will get in touch with you at the soonest we can           03:47 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           03:48 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop  Have a nice day!           03:51 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632333