Subject: Ticket Assigned - Conversation with Sweety
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 11:45:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sweety Sweety                    Hi           03:35 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:35 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello Sweety , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:35 PM, 27th Jan                     Sweety                    2           03:35 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:35 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:36 PM, 27th Jan                     Sweety                    2           03:36 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:36 PM, 27th Jan                     Sweety                    1           03:36 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:36 PM, 27th Jan                     Sweety                    [email-masked]           03:36 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:36 PM, 27th Jan                   Mais                   Hi Sweety, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:37 PM, 27th Jan                     Sweety                    Return Requezt numer 9410877959           03:37 PM, 27th Jan                     Sweety                    Already given adress but no one called for pickup           03:38 PM, 27th Jan                     Sweety                    Why did you cancel the return request??           03:40 PM, 27th Jan                   Mais                   We will create a new return request, please allow me a minute           03:40 PM, 27th Jan                     Sweety                    Ok           03:41 PM, 27th Jan                   Mais                   We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays, You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           03:42 PM, 27th Jan                     Sweety                    Ok dear           03:43 PM, 27th Jan                     Sweety                    Thanks           03:43 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           03:44 PM, 27th Jan                     Sweety                    No thanks dear.           03:44 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:44 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632312