Subject: Ticket Assigned - Conversation with Nandita Mitra
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 11:25:43 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nandita Mitra Nandita Mitra                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi nandita mitra, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412138291 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012723000750     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:20 PM, 27th Jan                   Mais                   Hi Nandita, Good Afternoon. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           03:21 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9412138291           03:21 PM, 27th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9412138291 has been out for delivery on 27-1-23, and we hope it will be delivered to you as soon as possible.           03:23 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           03:24 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           03:25 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632248