Subject: Ticket Assigned - Conversation with Aleena
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 10:48:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aleena Aleena                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi aleena, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412115130 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504929887            02:42 PM, 27th Jan                     Aleena                    ??           02:43 PM, 27th Jan                   Mais                   Hi Aleena, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:43 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9412115130           02:43 PM, 27th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 28-1-23, so please allow us the time           02:45 PM, 27th Jan                   Mais                   Knowing that you will receive a message when the order will be ready for collection           02:45 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           02:47 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:48 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632102