Subject: Ticket Assigned - Conversation with Mariam ?⚓️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 10:38:38 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mariam ?⚓️ Mariam ?⚓️                    Hello           02:24 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:24 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:25 PM, 27th Jan                     Mariam ?⚓️                    1           02:25 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello Mariam ?⚓️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:25 PM, 27th Jan                     Mariam ?⚓️                    1           02:25 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:25 PM, 27th Jan                     Mariam ?⚓️                    9411956003           02:26 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            02:26 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:26 PM, 27th Jan                     Mariam ?⚓️                    2           02:26 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:26 PM, 27th Jan                     Mariam ?⚓️                    1           02:26 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:26 PM, 27th Jan                     Mariam ?⚓️                    [email-masked]           02:27 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:27 PM, 27th Jan                   Mais                   Hi Mariam, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:27 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9411956003           02:28 PM, 27th Jan                     Mariam ?⚓️                    Hello Mais           02:28 PM, 27th Jan                     Mariam ?⚓️                    Yes           02:29 PM, 27th Jan                   Mais                   As per our records the order has been delivered, so could you please elaborate your query?           02:30 PM, 27th Jan                     Mariam ?⚓️                    I have only received a part of it           02:30 PM, 27th Jan                     Mariam ?⚓️                    The 2 socks set are missing           02:32 PM, 27th Jan                   Mais                   Please give me a minute to check.           02:32 PM, 27th Jan                     Mariam ?⚓️                    Sure           02:32 PM, 27th Jan                   Mais                   After checking your order, we found out that your order has been delivered completely.           02:34 PM, 27th Jan                   Mais                   Could you please check again?           02:34 PM, 27th Jan                     Mariam ?⚓️                    Sure I will, thank you for your help           02:35 PM, 27th Jan                   Mais                   Please contact us again if you need any assistance           02:37 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           02:37 PM, 27th Jan                     Mariam ?⚓️                    No thank you so much           02:37 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           02:38 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632063