Subject: Ticket Assigned - Conversation with Shaikha Alhur
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 10:30:42 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaikha Alhur Shaikha Alhur                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  shaikha alhur Bot:  Hi shaikha alhur, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9412200155 Bot:   Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561399981            02:19 PM, 27th Jan                   Mais                   Hi Shaikha, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           02:22 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9412200155           02:22 PM, 27th Jan                   Mais                   We have checked and we found that an order number 9412200155 has been created on 27-1-23. Please note that your order is still under verification and we will contact you to confirm if it has been successfully processed or canceled due to technical errors or problems in the payment process.           02:26 PM, 27th Jan                   Mais                   We kindly ask you to wait 24 hours to be contacted and notified of the status of your order.           02:26 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           02:28 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           02:30 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632046