Subject: Ticket Assigned - Conversation with Jasmine
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 27 Jan 2023 10:23:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jasmine Jasmine                    Would like to follow up on my order           02:15 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:15 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Hello Jasmine , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:15 PM, 27th Jan                     Jasmine                    1           02:15 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:15 PM, 27th Jan                     Jasmine                    9412114587           02:16 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            02:16 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:16 PM, 27th Jan                     Jasmine                    2           02:16 PM, 27th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:16 PM, 27th Jan                     Jasmine                    1           02:16 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:16 PM, 27th Jan                     Jasmine                    [email-masked]           02:17 PM, 27th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:17 PM, 27th Jan                   Mais                   Hi Jasmine, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:18 PM, 27th Jan                   Mais                   We can see that you have contacted us regarding your order 9412114587           02:18 PM, 27th Jan                     Jasmine                    Yes           02:18 PM, 27th Jan                     Jasmine                    Would like to know when i can collect it from the store?           02:18 PM, 27th Jan                     Jasmine                    Can i collect it tomorrow?           02:19 PM, 27th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for pick up is 28-1-23           02:21 PM, 27th Jan                     Jasmine                    Okay           02:21 PM, 27th Jan                   Mais                   So please allow us the time, and you will receive a message when the order will be ready for pick up           02:22 PM, 27th Jan                     Jasmine                    Okay thanks           02:22 PM, 27th Jan                   Mais                   Is there anything else I can assist you with?           02:22 PM, 27th Jan                     Jasmine                    Thats all then. Thanks           02:22 PM, 27th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:23 PM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5632028