Subject: Ticket Assigned - Conversation with Murtuzz
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 15:24:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Murtuzz Murtuzz                    Yesterday i oder shoes today deliver but wrong size           07:05 PM, 26th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            07:05 PM, 26th Jan                   MAX KW Whatsapp BOT                    Hello Murtuzz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:05 PM, 26th Jan                     Murtuzz                    I want to oder 42 or 43 size           07:05 PM, 26th Jan                   MAX KW Whatsapp BOT                    Hi Murtuzz , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            07:05 PM, 26th Jan                     Murtuzz                    6           07:06 PM, 26th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:06 PM, 26th Jan                     Murtuzz                    1           07:06 PM, 26th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:06 PM, 26th Jan                     Murtuzz                    I dont hve any email           07:07 PM, 26th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:07 PM, 26th Jan                     Murtuzz                    I dont hve           07:07 PM, 26th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           07:07 PM, 26th Jan                     Murtuzz                    [email-masked]           07:07 PM, 26th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           07:07 PM, 26th Jan                   Mais                   Hi Murtuzz, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           07:09 PM, 26th Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           07:11 PM, 26th Jan                   Mais                   I have not received a response from you still, please confirm if we are still connected?           07:12 PM, 26th Jan                     Murtuzz                    Yes sir good evening           07:14 PM, 26th Jan                     Murtuzz                    I oder shoes yesterday           07:14 PM, 26th Jan                     Murtuzz                    I got it today           07:14 PM, 26th Jan                     Murtuzz                    But size not good           07:14 PM, 26th Jan                     Murtuzz                    Pls can u help me           07:14 PM, 26th Jan                   Mais                   We would like to inform you that you can return the item to the nearest store to you or we can create a return request for this item through the online, so please confirm your wish           07:15 PM, 26th Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           07:16 PM, 26th Jan                     Murtuzz                    Ok i will go to store nearest check if they dont help me thn pls rqst to through online           07:17 PM, 26th Jan                   Mais                   Thanks for your patience and understanding, and in case you did not return at the store please contact us again so that we can do the needful           07:19 PM, 26th Jan                   Mais                   Is there anything else I can assist you with?           07:22 PM, 26th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           07:23 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5630058