Subject: Ticket Assigned - Conversation with Hamza
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 15:15:04 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hamza Hamza                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  hamza Bot:  Hi hamza, what do you need help with? Customer:  ?Store Location Bot:    Looking for a  MaxFashion Stores near you? Just tap on the link below? and choose your city.   www.maxfashion.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0589808701            07:05 PM, 26th Jan                     Hamza                    Ok           07:06 PM, 26th Jan                   Mais                   Hi Hamza, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           07:06 PM, 26th Jan                   Mais                   We can see that you have contacted us regarding store information           07:06 PM, 26th Jan                     Hamza                    Hello Mais           07:06 PM, 26th Jan                     Hamza                    I wanted to know if i order online can i pick it up from the store?           07:07 PM, 26th Jan                   Mais                   Yes sure, you can choose the delivery method as a click and collect           07:07 PM, 26th Jan                     Hamza                    Delivery fees still apllied?           07:08 PM, 26th Jan                     Hamza                    I hope we are still connected           07:09 PM, 26th Jan                   Mais                   Kindly note that the shipping is free for the orders above 99 AED           07:11 PM, 26th Jan                   Mais                   And for the order less than 99 AED you will be charged with AED 10           07:12 PM, 26th Jan                   Mais                   Is there anything else I can assist you with?           07:13 PM, 26th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           07:14 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5630030