Subject: Ticket Assigned - Conversation with Akanksha Durgvanshi
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 14:37:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Akanksha Durgvanshi Akanksha Durgvanshi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  akanksha durgvanshi Bot:  Hi akanksha durgvanshi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  585331507            06:31 PM, 26th Jan                   Mais                   Hi Akanksha, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:31 PM, 26th Jan                     Akanksha Durgvanshi                    Hi Mai's, good evening           06:31 PM, 26th Jan                   Mais                   We can see that you have contacted us regarding return process, could you please elaborate your query?           06:31 PM, 26th Jan                     Akanksha Durgvanshi                    I would like to return 2 items from my order number - 9411505567           06:32 PM, 26th Jan                     Akanksha Durgvanshi                    I cannot see the return option in the My Account page           06:32 PM, 26th Jan                   Mais                   Could you please share with us the names of the items you want to return as they are on the site           06:33 PM, 26th Jan                     Akanksha Durgvanshi                    I want to place a return request for All over print midi skirt and all over print midi dress           06:33 PM, 26th Jan                   Mais                   Please note that we are facing a technical issue, we will create a voucher once it will be fixed and we will let you know           06:35 PM, 26th Jan                     Akanksha Durgvanshi                    Okay, thanks           06:36 PM, 26th Jan                   Mais                   Is there anything else I can assist you with?           06:36 PM, 26th Jan                     Akanksha Durgvanshi                    That's all, thank you           06:37 PM, 26th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:37 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629885