Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 26 Jan 2023 13:05:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hi           04:53 PM, 26th Jan                     User                    sorry           04:53 PM, 26th Jan                     User                    8411603931           04:54 PM, 26th Jan                     User                             04:54 PM, 26th Jan                   Mais                   Dear customer, Good evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           04:55 PM, 26th Jan                   Mais                   Please give me a minute to check.           04:55 PM, 26th Jan                     User                    ok           04:56 PM, 26th Jan                   Mais                   We would like to inform you that you can return the item to the nearest store for Home Centre, or you can return it through the online           04:57 PM, 26th Jan                   Mais                   In the event that you would like us to return on your behalf, please let us know so that we can do the needful           04:57 PM, 26th Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:58 PM, 26th Jan                     User                    I would like to return online, what is the way?           04:58 PM, 26th Jan                   Mais                   We would like to inform you that a return request has been created for the product from the order No. 8411603931 dated on 26-1-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           05:00 PM, 26th Jan                     User                    How will the money be returned?           05:01 PM, 26th Jan                     User                    ؟؟           05:03 PM, 26th Jan                   Mais                   The amount will be refunded to your My Credit, as you have paid as a cash           05:03 PM, 26th Jan                   Mais                   Is there anything else I can assist you with?           05:04 PM, 26th Jan                     User                    thanks           05:05 PM, 26th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           05:05 PM, 26th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5629440