Subject: New Reply Received - Conversation with Rizwan Nadammal
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 15:56:11 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Conversation with Rizwan Nadammal  Ticket comment <div dir="auto">It is already late, then again  mentioning 7 - 14 days, brother very bad experience. So sorry to say.<div>Please provide structured follow up to the customers, like which is the one expecting to  you guys. </div>
<div>If possible do it little early.. </div>
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<div title="hw_signature">Rizwan. N</div>
<div title="hw_signature">054-7665570</div>
<div title="hw_signature">052-6371202</div>
<div title="hw_signature">Kasimiya</div>
<div title="hw_signature">Sharjah</div>
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<div>From: Splash &lt;[email-masked]&gt;<br>Date: Tue, Jan 24, 2023, 7:31 PM<br>To: [email-masked]<br>Subject: Re: [#5621683] - Conversation with Rizwan Nadammal<br>
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	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">Hi ​Rizwan,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund of amount AED53.00 for the item Ripped Mid-Rise Denim Shorts with Button Closure on 1/24/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style="color:rgb( 0 , 0 , 0 );font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , 'noto sans' , sans-serif , 'apple color emoji' , 'segoe ui emoji' , 'segoe ui symbol' , 'noto color emoji';font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb( 255 , 255 , 255 );float:none;display:inline !important;box-sizing:border-box">Splash </span>Support Team.</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">5621683:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5621683