Subject: Ticket Assigned - Conversation with Nida Sajid
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 12:02:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nida Sajid Nida Sajid                    Hello           03:51 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:51 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:51 PM, 24th Jan                     Nida Sajid                    1           03:52 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Hello Nida Sajid , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:52 PM, 24th Jan                     Nida Sajid                    1           03:52 PM, 24th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:52 PM, 24th Jan                     Nida Sajid                    9411789861           03:52 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC012423001629    You can also easily track your order from My Account > Order History.             03:52 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:52 PM, 24th Jan                     Nida Sajid                    2           03:52 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:52 PM, 24th Jan                     Nida Sajid                    1           03:53 PM, 24th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:53 PM, 24th Jan                     Nida Sajid                    [email-masked]           03:53 PM, 24th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:53 PM, 24th Jan                   Mais                   Hi Nida, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:55 PM, 24th Jan                   Mais                   We can see that you have contacted us regarding your order 9411789861           03:55 PM, 24th Jan                     Nida Sajid                    Yes can you please give me delivery person number           03:55 PM, 24th Jan                     Nida Sajid                    Till what time i will get my order?           03:55 PM, 24th Jan                     Nida Sajid                    My order is out for delivery i need to leave house at 5. I want my delivery before 5           03:56 PM, 24th Jan                     Nida Sajid                    Is it possible           03:56 PM, 24th Jan                   Mais                   Please accept our full apology for the delay, we will do our best to deliver the order at the soonest we can           03:56 PM, 24th Jan                   Mais                   As well, kindly note that you will be contacted by the courier before delivering the order, so please arrange with the courier to deliver it at your specified time           03:57 PM, 24th Jan                     Nida Sajid                    No i need my ordee today           03:57 PM, 24th Jan                     Nida Sajid                    Don't u have any contact number           03:57 PM, 24th Jan                   Mais                   Yes please allow us till the end of this day so that the order can be delivered           03:58 PM, 24th Jan                   Mais                   Kindly accept our full apology that we do not have the courier's numbers, however you will be contacted by him before delivering the order           03:58 PM, 24th Jan                     Nida Sajid                    Ok           03:58 PM, 24th Jan                   Mais                   Is there anything else I can assist you with?           04:00 PM, 24th Jan                     Nida Sajid                    No           04:00 PM, 24th Jan                     Nida Sajid                    Thank you           04:00 PM, 24th Jan                     Nida Sajid                    Can you just           04:00 PM, 24th Jan                     Nida Sajid                    Tell me           04:00 PM, 24th Jan                     Nida Sajid                    Estimated time for delivery like till what time           04:00 PM, 24th Jan                     Nida Sajid                    Courier delivered?           04:00 PM, 24th Jan                   Mais                   Kindly note that the courier will deliver till 9 PM so we will do our best to solve the issue and deliver your order at the soonest we can           04:01 PM, 24th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:02 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5621884