Subject: Ticket Assigned - Conversation with 7
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 10:26:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with 7 7                    Hi           02:21 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:21 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:21 PM, 24th Jan                     7                    1           02:21 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Hello 7 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:21 PM, 24th Jan                     7                    1           02:21 PM, 24th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:21 PM, 24th Jan                     7                    9411555363           02:22 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP012323000152    You can also easily track your order from My Account > Order History.             02:22 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:22 PM, 24th Jan                     7                    2           02:22 PM, 24th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:22 PM, 24th Jan                     7                    1           02:22 PM, 24th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:22 PM, 24th Jan                     7                    [email-masked]           02:22 PM, 24th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:22 PM, 24th Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:23 PM, 24th Jan                   Mais                   We can see that you have contacted us regarding your order 9411555363           02:23 PM, 24th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9411555363 has been out for delivery on 24-1-23, and we hope it will be delivered to you as soon as possible.           02:23 PM, 24th Jan                     7                    Yes sir.. I suppose to receive yesterday..           02:23 PM, 24th Jan                     7                    I doesn’t receive any cal           02:24 PM, 24th Jan                   Mais                   Please accept our full apology for the delay, please allow us till the end of this day and the order will be delivered and be assured that the courier will contact you before delivering the order           02:25 PM, 24th Jan                     7                    Fine           02:25 PM, 24th Jan                   Mais                   Is there anything else I can assist you with?           02:25 PM, 24th Jan                     7                    Pleasures for ur help sir           02:26 PM, 24th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:26 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5621461