Subject: Ticket Assigned - Conversation with Romeo Rapas
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 10:16:57 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Romeo Rapas Romeo Rapas                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  romeo rapas Bot:  Hi romeo rapas, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411739397 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0554613317            02:03 PM, 24th Jan                   Mais                   Hi Romeo, Good Afternoon. Thank you for contacting SPlash. My name is Mais. We would be happy to help you.           02:04 PM, 24th Jan                   Mais                   We can see that you have contacted us regarding your order 9411739397           02:04 PM, 24th Jan                     Romeo Rapas                    Yes           02:05 PM, 24th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for collection is 24-1-23, so please allow us till the end of this day so that the order can be processed.           02:05 PM, 24th Jan                     Romeo Rapas                    I went to the address that i should collect           02:05 PM, 24th Jan                     Romeo Rapas                    Union Coop Jumeirah, Dubai - UAE, Dubai, Jumeirah 2, United Arab Emirates 8006927           02:05 PM, 24th Jan                     Romeo Rapas                    But thiers no splash store in that add           02:05 PM, 24th Jan                   Mais                   Kindly note the order will be ready for collection from the store (Union Coop Jumeirah, Dubai - UAE)           02:06 PM, 24th Jan                     Romeo Rapas                    I know           02:06 PM, 24th Jan                     Romeo Rapas                    I was wondering to visit that address           02:06 PM, 24th Jan                     Romeo Rapas                    But i dont see splash store thier           02:06 PM, 24th Jan                     Romeo Rapas                    Can I request to deliver it in my add           02:08 PM, 24th Jan                     Romeo Rapas                    Al shanab           02:08 PM, 24th Jan                     Romeo Rapas                    Seddiqi mosque           02:08 PM, 24th Jan                     Romeo Rapas                    14b street           02:08 PM, 24th Jan                     Romeo Rapas                    Jumierah 1           02:08 PM, 24th Jan                   Mais                   Kindly note that we are unable to change the pick up store of the order after it has been confirmed           02:10 PM, 24th Jan                   Mais                   However, please  rest assured that your order will be ready for collection from the store and you may collect it from Centrepoint store           02:11 PM, 24th Jan                     Romeo Rapas                    Ok           02:12 PM, 24th Jan                   Mais                   Is there anything else I can assist you with?           02:14 PM, 24th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           02:16 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5621415