Subject: Ticket Assigned - Conversation with Alviya Afrin
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Jan 2023 09:12:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alviya Afrin Alviya Afrin                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  alviya afrin Bot:  Hi alviya afrin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4711760278 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0124231000733     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97460037675            12:59 PM, 24th Jan                     Alviya Afrin                    Ok           01:01 PM, 24th Jan                   Mais                   Hi Alviya, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:05 PM, 24th Jan                   Mais                   We can see that you have contacted us regarding your order 4711760278           01:05 PM, 24th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 4711760278 has been out for delivery on 24-1-23, and we hope it will be delivered to you as soon as possible.           01:06 PM, 24th Jan                     Alviya Afrin                    Hi mais           01:06 PM, 24th Jan                     Alviya Afrin                    Actually the delivery of my order is today however i hv to be urgently out today .is it possible to reschedule the delivery tomorrow           01:07 PM, 24th Jan                     Alviya Afrin                    I wnt b able to take the calls as well today!           01:07 PM, 24th Jan                   Mais                   Kindly note that you will be contacted before delivering the order by the courier, so please arrange with him to deliver your items at your specified date           01:07 PM, 24th Jan                   Mais                   Is there anything else I can assist you with?           01:09 PM, 24th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:12 PM, 24th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5621162