Subject: Ticket Assigned - Conversation with roselynd490
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 11:39:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with roselynd490 roselynd490                    Hello!           03:24 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:24 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:24 PM, 23rd Jan                     roselynd490                    1           03:24 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Hello Roselynd490 , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:24 PM, 23rd Jan                     roselynd490                    1           03:25 PM, 23rd Jan                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           03:25 PM, 23rd Jan                     roselynd490                    8411702849           03:25 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    ? Congrats, your order is Placed   Your estimated delivery date is 24/01/2023    If you wish to cancel your order, please follow below link.  https://centrepoint.app.link/atadYwFZOwb    You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.            03:25 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:25 PM, 23rd Jan                     roselynd490                    3           03:25 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Hi Roselynd490 , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:25 PM, 23rd Jan                     roselynd490                    6           03:25 PM, 23rd Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:25 PM, 23rd Jan                     roselynd490                    1           03:26 PM, 23rd Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           03:26 PM, 23rd Jan                     roselynd490                    [email-masked]           03:26 PM, 23rd Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:26 PM, 23rd Jan                   Mais                   Hi Rose, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:27 PM, 23rd Jan                   Mais                   We can see that you have contacted us regarding your order 8411702849           03:28 PM, 23rd Jan                     roselynd490                    Yes! I just want to change my address. Please           03:28 PM, 23rd Jan                   Mais                   Could you please share with us the new address           03:31 PM, 23rd Jan                     roselynd490                    Jabriya block 12,street 6 house 10           03:32 PM, 23rd Jan                   Mais                   Could you please confirm your contact number as well           03:33 PM, 23rd Jan                     roselynd490                    55804143           03:33 PM, 23rd Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:34 PM, 23rd Jan                   Mais                   We will get in touch with you at the soonest we can           03:34 PM, 23rd Jan                     roselynd490                    Thank you so much! Im so sorry for it.           03:35 PM, 23rd Jan                   Mais                   Is there anything else I can assist you with?           03:36 PM, 23rd Jan                     roselynd490                    Only that. Thank you           03:37 PM, 23rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:39 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618372