Subject: Ticket Assigned - Conversation with Sweety
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 10:50:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sweety Sweety                    Hi           02:38 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:38 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:38 PM, 23rd Jan                     Sweety                    1           02:38 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                    Hello Sweety , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:38 PM, 23rd Jan                     Sweety                    2           02:38 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:38 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:38 PM, 23rd Jan                     Sweety                    No           02:39 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:39 PM, 23rd Jan                     Sweety                    2           02:39 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:39 PM, 23rd Jan                     Sweety                    1           02:39 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:39 PM, 23rd Jan                     Sweety                    [email-masked]           02:40 PM, 23rd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:40 PM, 23rd Jan                   Mais                   Hi Saba, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:40 PM, 23rd Jan                     Sweety                    I want to return one itwm           02:40 PM, 23rd Jan                     Sweety                    From order number 9410877959           02:41 PM, 23rd Jan                     Sweety                             02:41 PM, 23rd Jan                     Sweety                    This product           02:41 PM, 23rd Jan                   Mais                   We would like to inform you that we have created a return request for the item, you must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           02:44 PM, 23rd Jan                     Sweety                    Noted           02:44 PM, 23rd Jan                     Sweety                    Only this product ok           02:44 PM, 23rd Jan                     Sweety                    How about the refund?           02:45 PM, 23rd Jan                   Mais                   Kindly note that the amount will be refunded to the same card you paid from, and to your My Credit as well           02:46 PM, 23rd Jan                   Mais                   Is there anything else I can assist you with?           02:47 PM, 23rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:49 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618165