Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 10:37:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Excuse me l order and the driver ask me to give him the location and till now he not answering me           02:29 PM, 23rd Jan                     User                    can you check the where is the order           02:30 PM, 23rd Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           02:30 PM, 23rd Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           02:31 PM, 23rd Jan                   Mais                   Could you please share your order number so that I can assist you further?           02:31 PM, 23rd Jan                     User                    8411633994           02:32 PM, 23rd Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8411633994 has been out for delivery on 23-1-23, and we hope it will be delivered to you as soon as possible.           02:32 PM, 23rd Jan                   Mais                   Please allow us the time and the courier will contact you at the soonest and deliver your order successfully.           02:33 PM, 23rd Jan                     User                    Yes but the driver ask me to give my location at 10 morning and he doesn’t answer my calls           02:34 PM, 23rd Jan                   Mais                   Please allow us the time so that the courier can call you           02:35 PM, 23rd Jan                   Mais                   Is there anything else I can assist you with?           02:36 PM, 23rd Jan                     User                    No thank you           02:37 PM, 23rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           02:37 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618118