Subject: Ticket Assigned - Conversation with Bilal M
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 10:18:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bilal M Bilal M                    Can I get today before 4 o'clock           02:06 PM, 23rd Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            02:06 PM, 23rd Jan                   MAX KW Whatsapp BOT                    Hello Bilal M , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:06 PM, 23rd Jan                     Bilal M                    Dear can I talk to your customer care           02:06 PM, 23rd Jan                   MAX KW Whatsapp BOT                    Hi Bilal M , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?Reset Your password  6. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:06 PM, 23rd Jan                     Bilal M                    1           02:06 PM, 23rd Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           02:06 PM, 23rd Jan                     Bilal M                    8411562891           02:06 PM, 23rd Jan                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0122230005799    You can also easily track your order from My Account > Order History.             02:06 PM, 23rd Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:06 PM, 23rd Jan                     Bilal M                    2           02:06 PM, 23rd Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:06 PM, 23rd Jan                     Bilal M                    1           02:07 PM, 23rd Jan                   MAX KW Whatsapp BOT                   Please enter your email address           02:07 PM, 23rd Jan                     Bilal M                    [email-masked]           02:07 PM, 23rd Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           02:07 PM, 23rd Jan                   Mais                   Hi Bilal, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:08 PM, 23rd Jan                   Mais                   We can see that you have contacted us regarding your order 8411562891           02:08 PM, 23rd Jan                     Bilal M                    Hello dear           02:08 PM, 23rd Jan                     Bilal M                    Can I get my order before 4 o'clock           02:08 PM, 23rd Jan                     Bilal M                    Because I have flight           02:09 PM, 23rd Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8411562891 has been out for delivery on 23-1-23, and we hope it will be delivered to you as soon as possible.           02:09 PM, 23rd Jan                     Bilal M                    Iknow           02:09 PM, 23rd Jan                   Mais                   Kindly note that you will be contacted before delivering the order, so please arrange with the courier to deliver your items at the time you prefer           02:09 PM, 23rd Jan                     Bilal M                    But can I get before 4 o'clock           02:09 PM, 23rd Jan                   Mais                   As well, we will do our best to deliver the order at the soonest we can           02:09 PM, 23rd Jan                     Bilal M                    Can u send me driver number           02:09 PM, 23rd Jan                     Bilal M                    I contact him           02:10 PM, 23rd Jan                   Mais                   Kindly accept our full apology that we do not have the courier's numbers, however please allow us the time and the courier will contact you and you can arrange with him           02:10 PM, 23rd Jan                     Bilal M                    U contact courier person and tell him come first to salmiya           02:11 PM, 23rd Jan                     Bilal M                    Block 10           02:11 PM, 23rd Jan                   Mais                   Please allow us the time and the courier will contact you and you can arrange with him to deliver the order at your specified time, and to your specified place           02:14 PM, 23rd Jan                     Bilal M                    After 5 clock I can't accept courier           02:14 PM, 23rd Jan                   Mais                   We will do our best to deliver the order at the soonest we can\           02:15 PM, 23rd Jan                   Mais                   Just please allow us the time so that the courier can contact you and deliver your order successfully.           02:15 PM, 23rd Jan                   Mais                   Is there anything else I can assist you with?           02:16 PM, 23rd Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:18 PM, 23rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5618054