Subject: New Reply Received - Order cancelled
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Jan 2023 08:45:04 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Order cancelled  Ticket comment <div>No, it was succesfully paid. Then morning you send me order was not succesfully processed </div>
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<div>On Mon, 23 Jan 2023 at 12:40 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9563720750"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi ​Raymond,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for contacting us, and giving us the opportunity to serve you.<br><br>Please accept our full apologies for the inconvenience caused.<br><br>Please note that your order 9411645474 has not been processed successfully. Due to failure of payment by the bank. You may have received a message from the bank informing you that the payment has been approved successfully.<br>  However, a problem occurred while completing the purchase. In the event that your account has already been debited and the amount has not yet been returned, please contact the bank and provide us with the deduction transaction number, so that we can serve you fully.<br><br>Knowing that you have a new order 9411645537 dated on Jan 23, 2023 with a value of AED77.00 and it was paid by Visa. It is under delivery to the store and it will be ready for pick up as soon as possible.<br><br>Thank you for cooperating with us and we appreciate your understanding.<br><br>Do not hesitate to contact us if you have any other inquiries!<br><br>
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<div dir="ltr" style="margin-top:0px">Thank You,<br style=""><span style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>Support Team.</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5617019