Subject: Ticket Assigned - Conversation with Muhammad Javaid Iqbal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 15:43:37 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammad Javaid Iqbal Muhammad Javaid Iqbal                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi muhammad javaid iqbal, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411116877 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 20/01/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:36 PM, 20th Jan                   Mais                   Hi Muhammad, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           07:37 PM, 20th Jan                   Mais                   We can see that you have contacted us regarding your order 9411116877           07:37 PM, 20th Jan                     Muhammad Javaid Iqbal                    Yes           07:38 PM, 20th Jan                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           07:38 PM, 20th Jan                     Muhammad Javaid Iqbal                    Status is still as placed           07:39 PM, 20th Jan                     Muhammad Javaid Iqbal                    From 18th January           07:39 PM, 20th Jan                     Muhammad Javaid Iqbal                    I was spouse to get it by today           07:39 PM, 20th Jan                   Mais                   Please allow us the time and we will solve the issue and process your order at the soonest we can.           07:40 PM, 20th Jan                   Mais                   Is there anything else I can assist you with?           07:41 PM, 20th Jan                     Muhammad Javaid Iqbal                    No Thanks           07:41 PM, 20th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           07:43 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609723