Subject: Ticket Assigned - Conversation with Zehra
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 14:52:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zehra Zehra                    Hello. I want to know in which outlets of Dubai you guys have your Women PLUS SIZE collection available?           06:34 PM, 20th Jan                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            06:34 PM, 20th Jan                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:34 PM, 20th Jan                     Zehra                    1           06:34 PM, 20th Jan                   MAX UAE whatsapp bot                    Hello Zehra , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:34 PM, 20th Jan                     Zehra                    4           06:34 PM, 20th Jan                   MAX UAE whatsapp bot                    Looking for a MAX store near you? Just tap on the link below? and choose your city.   www.maxfashion.com/ae/en/storelocator   Happy shopping!?️             06:34 PM, 20th Jan                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:34 PM, 20th Jan                     Zehra                    2           06:34 PM, 20th Jan                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:34 PM, 20th Jan                     Zehra                    1           06:34 PM, 20th Jan                   MAX UAE whatsapp bot                   Please enter your email address           06:34 PM, 20th Jan                     Zehra                    [email-masked]           06:34 PM, 20th Jan                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:34 PM, 20th Jan                     Zehra                    Ok           06:34 PM, 20th Jan                   Mais                   Hi Zahra, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           06:35 PM, 20th Jan                   Mais                   We can see that you have contacted us regarding store information, could you please elaborate your query?           06:35 PM, 20th Jan                     Zehra                    Hello. I want to know in which outlets of Dubai you guys have your Women PLUS SIZE collection available?           06:35 PM, 20th Jan                   Mais                   Can you please share with us the exact item link           06:36 PM, 20th Jan                     Zehra                    Sure           06:36 PM, 20th Jan                     Zehra                    https://www.maxfashion.com/ae/en/Women/Clothing/Plus-Size/Jeans-%26-Jeggings/Jeggings/MAX-Solid-Denim-Jeggings-with-4-Pockets/p/MXWR307D07DWHITELIGHT-EXTD           06:36 PM, 20th Jan                   Mais                   Please give me a minute to check.           06:37 PM, 20th Jan                     Zehra                    Yes plz           06:37 PM, 20th Jan                   Mais                   Sorry for the delay, we are still checking           06:41 PM, 20th Jan                     Zehra                    Ok           06:41 PM, 20th Jan                   Mais                   We regret to inform you that we are unable to find this item, so we kindly ask you to please check with the tore team regarding this item, and you can find all the stores details from this link https://www.maxfashion.in/in/en/storelocator           06:47 PM, 20th Jan                     Zehra                    Ok. But is PLUS SIZE variety available at all stores or any specific?           06:48 PM, 20th Jan                   Mais                   We would like to inform you that there is a Variety products at the stores, please check with them in order to be fully assisted           06:50 PM, 20th Jan                   Mais                   Is there anything else I can assist you with?           06:51 PM, 20th Jan                     Zehra                    Ok thanks           06:52 PM, 20th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           06:52 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609579