Subject: Ticket Assigned - Conversation with Aruna
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 13:22:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aruna Aruna                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi aruna, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Tracking I'd FC0120230002351 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  47113 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4711245818 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0120230002351     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  430462954            05:15 PM, 20th Jan                   Mais                   Hi Aruna, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:16 PM, 20th Jan                     Aruna                    +30462954           05:16 PM, 20th Jan                     Aruna                    Hi           05:16 PM, 20th Jan                   Mais                   We can see that you have contacted us regarding your order 4711245818           05:16 PM, 20th Jan                     Aruna                    Can I know where is my order           05:16 PM, 20th Jan                     Aruna                    Can I get any contact number of delivery man           05:16 PM, 20th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 4711245818 has been out for delivery on 20-1-23, and we hope it will be delivered to you as soon as possible.           05:16 PM, 20th Jan                     Aruna                    I know I'll get it by today but I need it before 6pm           05:17 PM, 20th Jan                     Aruna                    So I'm trying to find it out           05:17 PM, 20th Jan                   Mais                   Kindly note that we do not have the courier's number, however you will be contacted before delivering the order so please arrange with the courier to deliver the order at your specified time           05:17 PM, 20th Jan                     Aruna                    Please can you help me           05:17 PM, 20th Jan                     Aruna                    No one called me yet           05:17 PM, 20th Jan                   Mais                   Kindly allow us the time and we will do our best to deliver the order at the soonest we can           05:18 PM, 20th Jan                   Mais                   Is there anything else I can assist you with?           05:19 PM, 20th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:21 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609321