Subject: Ticket Assigned - Conversation with Sumiya
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 13:14:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumiya Sumiya                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sumiya Bot:  Hi sumiya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4711195281 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097450932148            05:03 PM, 20th Jan                   Mais                   Hi Sumiya, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:05 PM, 20th Jan                   Mais                   We can see that you have contacted us regarding your order 4711195281           05:05 PM, 20th Jan                   Mais                   We would like to inform you that the expected date of the order to be ready for pick up is 20-1-23           05:08 PM, 20th Jan                   Mais                   So please allow us till the end of this day so that the order can be processed, as well you will receive a message when the order will be ready for collection           05:08 PM, 20th Jan                   Mais                   Is there anything else I can assist you with?           05:11 PM, 20th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:14 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609297