Subject: Ticket Assigned - Conversation with Sijal
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 13:04:19 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sijal Sijal                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  sijal Bot:  Hi sijal, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411070362 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011923000002     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0506526176            04:53 PM, 20th Jan                   Mais                   Hi Sijal, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:54 PM, 20th Jan                   Mais                   We can see that you have contacted us regarding your order 9411070362           04:54 PM, 20th Jan                     Sijal                    Hi           04:54 PM, 20th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9411070362 has been out for delivery on 20-1-23, and we hope it will be delivered to you as soon as possible.           04:55 PM, 20th Jan                     Sijal                    Yes i didn't have a full day to wait for your delivery guy where is he           04:55 PM, 20th Jan                     Sijal                    They massaged me at 9.45 am that my order is out for delivery now no one is there           04:56 PM, 20th Jan                     Sijal                    I have lots of other work also not only that one to stay at home and wait for them           04:56 PM, 20th Jan                   Mais                   Please accept our full apology for the delay, please be assured that we will do our best to deliver your items at the soonest we can           04:57 PM, 20th Jan                   Mais                   Knowing that you will receive a call before delivering the order, so please arrange with the courier to deliver your items at your specified time, if you were not available           04:58 PM, 20th Jan                   Mais                   Is there anything else I can assist you with?           05:01 PM, 20th Jan                     Sijal                    No thankyou just try to deliver my order so today's day is not wasted like tomorrow try to deliver it as soon as possible           05:03 PM, 20th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:03 PM, 20th Jan                     Sijal                    ?same to you           05:03 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609266