Subject: Ticket Assigned - Conversation with Jaffu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Jan 2023 12:25:17 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jaffu Jaffu                    Hi           04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                    Hello Jaffu , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:16 PM, 20th Jan                     Jaffu                    9409939596           04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                    Hi Jaffu , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            04:16 PM, 20th Jan                     Jaffu                    1           04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:16 PM, 20th Jan                     Jaffu                    9409939596           04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011123003372    You can also easily track your order from My Account > Order History.             04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:16 PM, 20th Jan                     Jaffu                    2           04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:16 PM, 20th Jan                     Jaffu                    1           04:16 PM, 20th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:16 PM, 20th Jan                     Jaffu                    [email-masked]           04:17 PM, 20th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:17 PM, 20th Jan                   Mais                   Hi Jafar, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:18 PM, 20th Jan                   Mais                   We can see that you have contacted us regarding your order 9409939596           04:19 PM, 20th Jan                     Jaffu                    9409939596           04:19 PM, 20th Jan                     Jaffu                    This is my order no           04:19 PM, 20th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           04:19 PM, 20th Jan                     Jaffu                    I ordered on 10jan2023           04:19 PM, 20th Jan                     Jaffu                    0545473211           04:19 PM, 20th Jan                     Jaffu                    Near dnata building, clock tower diera           04:20 PM, 20th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.           04:21 PM, 20th Jan                   Mais                   We will get in touch with you at the soonest we can           04:21 PM, 20th Jan                     Jaffu                    Ok thanks           04:21 PM, 20th Jan                   Mais                   Is there anything else I can assist you with?           04:22 PM, 20th Jan                     Jaffu                    No. Please do this quickly           04:22 PM, 20th Jan                   Mais                   Be assured that we will try our best to deliver your items at the soonest we can.           04:23 PM, 20th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:24 PM, 20th Jan                     Jaffu                    Ok thanks           04:25 PM, 20th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5609143