Subject: Ticket Assigned - Conversation with Masood Beig
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 19 Jan 2023 15:13:38 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Masood Beig Masood Beig                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  masood beig Bot:  Hi masood beig, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9411085972 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC011923000824     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971505531375            07:02 PM, 19th Jan                   Mais                   Hi Masood, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           07:03 PM, 19th Jan                   Mais                   We can see that you have contacted us regarding your order 9411085972           07:03 PM, 19th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           07:04 PM, 19th Jan                     Masood Beig                    It was supposed to be delivered today           07:04 PM, 19th Jan                     Masood Beig                    0505531375           07:04 PM, 19th Jan                     Masood Beig                    Fox 9 apt 303           07:04 PM, 19th Jan                     Masood Beig                    Fox hill           07:05 PM, 19th Jan                     Masood Beig                    Motor city           07:05 PM, 19th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             07:07 PM, 19th Jan                   Mais                   We will get in touch with you and deliver your order at the soonest we can           07:08 PM, 19th Jan                     Masood Beig                    Thank you, hope will be delivered tomorrow           07:09 PM, 19th Jan                   Mais                   Please be assured that we will do our best to deliver the order at the soonest we can           07:10 PM, 19th Jan                   Mais                   Is there anything else I can assist you with?           07:11 PM, 19th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           07:13 PM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5606975