Subject: Ticket Assigned - Conversation with Fatemah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 14:00:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatemah Fatemah                    السلام عليكم           05:20 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:20 PM, 18th Jan                    Centrepoint KW whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:20 PM, 18th Jan                     Fatemah                    1           05:21 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Hello Fatemah , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:21 PM, 18th Jan                     Fatemah                    4           05:21 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/kw/en/storelocator   Happy shopping!?️             05:21 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:21 PM, 18th Jan                     Fatemah                    2           05:21 PM, 18th Jan                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:21 PM, 18th Jan                     Fatemah                    1           05:21 PM, 18th Jan                    Centrepoint KW whatsapp bot                   Please enter your email address           05:21 PM, 18th Jan                     Fatemah                    [email-masked]           05:21 PM, 18th Jan                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:21 PM, 18th Jan                     Fatemah                    Ok           05:21 PM, 18th Jan                   Mais                   Hi Fatemah, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:22 PM, 18th Jan                     Fatemah                    Hi           05:22 PM, 18th Jan                     Fatemah                             05:22 PM, 18th Jan                     Fatemah                    I wouldlike to check which ranch is this electric scooter available?           05:22 PM, 18th Jan                     Fatemah                    So i can go and buy now?           05:22 PM, 18th Jan                     Fatemah                    Branch"           05:24 PM, 18th Jan                   Mais                   Could you please share with us the item link if it is possible           05:25 PM, 18th Jan                     Fatemah                    https://www.centrepointstores.com/kw/en/Baby-and-Moms/Toys/Outdoor-Play/Bikes-and-Ride-ons/BABYSHOP-EVO-Electric-Scooter/p/164403410           05:26 PM, 18th Jan                   Mais                   Please give me a minute to check.           05:28 PM, 18th Jan                     Fatemah                    Please and thank you           05:29 PM, 18th Jan                   Mais                   We are really sorry for the delay, we are still checking           05:34 PM, 18th Jan                     Fatemah                    Please check preferably nearby mubarak alkabeer ahmadi fahaheel eqaila           05:34 PM, 18th Jan                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           05:35 PM, 18th Jan                     Fatemah                    Ok           05:35 PM, 18th Jan                   Mais                   We kindly ask you to please check the attached image to find all the stores which have the item           05:40 PM, 18th Jan                   Mais                            05:40 PM, 18th Jan                   Mais                   Is there anything else I can assist you with?           05:42 PM, 18th Jan                     Fatemah                    Fintas is bairaq mall/eqaila?           05:43 PM, 18th Jan                   Mais                   Please give me a minute to check.           05:48 PM, 18th Jan                   Mais                   We kindly ask you to please visit this link https://www.homecentre.com/kw/en/storelocator in order to find all the stores with all their details           05:50 PM, 18th Jan                     Fatemah                    Great           05:53 PM, 18th Jan                     Fatemah                    Thanks           05:53 PM, 18th Jan                   Mais                   Is there anything else I can assist you with?           05:54 PM, 18th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint  Have a nice day!           05:57 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5602876