Subject: Note Added - [#5598530] Conversation with Malik Hamed
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 12:20:50 +0000

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598530    Subject:  Conversation with Malik Hamed   Requester: Malik Hamed    Note Content:   <div class="WordSection1">
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal">Dears,</div>
<div></div>
<div></div>
<div class="MsoNormal">Collection arranged. </div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Thanks and Regards,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
<div>
</div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:119px;width:415px;height:1px"><img width="277" height="1" style="width:2.8819in;height:.0069in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk4NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.S0tBt7KHemhO70pxQOGxeWv7ygHMeOgCELzzTp-vKgc" data-id="2044009693985"></span><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif'> </span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:303px;margin-top:160px;width:150px;height:80px"><img width="100" height="53" style="width:1.0416in;height:.5555in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.O-sXdly_mwQ3XOQLGmhN9Pk3NrwCqOHSQOI7KXgKOl0" data-id="2044009693988"></span><a href="https://www.aramex.com/" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FoIEkhYZcpU7cHORykWhtqFI_ZRektF3LSvgSaSsM_E" data-id="2044009693989" alt="Shape

Description automatically generated with low confidence"></span></a><span style='font-size:8.0pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.facebook.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SNzEwdh47ef9mZhFwRqM4kLrS0s7Wkvpj6jEZlnG8kw" data-id="2044009693990" alt="Logo, icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://twitter.com/aramex" title="https://twitter.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xFuklO_5wOiRvvyYaG_ej8q1pUI1TVfxVMziohb_y20" data-id="2044009693991" alt="A bright light in the dark

Description automatically generated with low confidence"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.instagram.com/aramex" title="https://www.instagram.com/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="27" height="27" style="width:.2777in;height:.2777in" id="Picture_x0020_70" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iqdl2-dhQD26msvgLQTmCKRGuRkoVGfdMfEA1G55nmo" data-id="2044009693993" alt="Icon

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.youtube.com/aramextv" title="https://www.youtube.com/aramextv" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uJDG1DE-yZvdm_c5aPyTr8Mby0uAccHQTOgepk6nWDU" data-id="2044009693994" alt="A picture containing logo

Description automatically generated"></span></a><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif'> </span><a href="https://www.linkedin.com/company/aramex" title="https://www.linkedin.com/company/aramex" rel="noreferrer"><span style='font-size:7.5pt;font-family:"Helvetica",sans-serif;color:windowtext;text-decoration:none'><img width="28" height="28" style="width:.2916in;height:.2916in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Tiki8swDTcfqFjjriPCvf6Un4x3aT2t8nE8XS3FWpkA" data-id="2044009693995" alt="Icon

Description automatically generated"></span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="mso-ignore:vglayout;margin-left:10px;margin-top:166px;width:272px;height:44px"><img width="181" height="29" style="width:1.8888in;height:.3055in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwOTY5Mzk5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1u0Hk4vGmCdyeAPjKH0VKHlV-4uaBR2-AzFquNZBQY0" data-id="2044009693998" alt="Logo

Description automatically generated"></span><span style='font-size:14.0pt;font-family:"Arial",sans-serif'> 
   </span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, January 18, 2023 1:33 PM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5598530] - Conversation with Malik Hamed</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr style="height:29.8pt">
<td width="1003" style="width:752.6pt;border:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:29.8pt">
<div style="margin:0in;margin-bottom:.0001pt">
<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Collection <br>
Order Date : Jan 4, 2023<br>
Order ID: 1708894932<br>
Tracking ID: 42726465541</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer's contact number: +96891327968<br>
Customer's address: 1159 building number way number 6512 wadi e kabir</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:-apple-system">Please create Collection Reference from your end</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks for your help!</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Refards,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mais.</span></div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5598530:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

</blockquote></div>