Subject: Ticket Assigned - Conversation with Nitesh Bhatter
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 18 Jan 2023 11:54:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nitesh Bhatter Nitesh Bhatter                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  nitesh bhatter Bot:  Hi nitesh bhatter, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I want cancel my one order Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9411055020 Bot:    Your order status is Verifying payment     We'll let you know when it is confirmed.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  557406418            03:47 PM, 18th Jan                   Mais                   Hi Nitesh, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:48 PM, 18th Jan                   Mais                   We can see that you have contacted us regarding your order 9411055020           03:48 PM, 18th Jan                   Mais                   We have checked and we found that an order number 9411055020 has been created on 18-1-23. Please note that your request is still under verification and we will contact you to confirm if it has been successfully processed or canceled due to technical errors or problems in the payment process.           03:49 PM, 18th Jan                   Mais                   We kindly ask you to wait 24 hours to be contacted and notified of the status of your request.           03:49 PM, 18th Jan                   Mais                   Is there anything else I can assist you with?           03:51 PM, 18th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:54 PM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5602300