Subject: Ticket Assigned - Conversation with Yusuf
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 13:43:55 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yusuf Yusuf                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  yusuf Bot:  Hi yusuf, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7810898661 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0117230004878     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97333271555            05:34 PM, 17th Jan                   Mais                   Hi Yusuf, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:37 PM, 17th Jan                   Mais                   We can see that you have contacted us regarding your order 7810898661           05:37 PM, 17th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 7810898661 has been out for delivery on 17-1-23, and we hope it will be delivered to you as soon as possible.           05:37 PM, 17th Jan                     Yusuf                    Hi  mias yes?,           05:38 PM, 17th Jan                     Yusuf                    my order is shipped since 2:23pm but i still didn't receive my order           05:38 PM, 17th Jan                   Mais                   Please accept our full apology for the delay, and kindly note that your order is under delivery to you and it will be delivered at the soonest           05:39 PM, 17th Jan                   Mais                   Please allow us till the end of this day as a maximum so that the order can be delivered           05:39 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           05:40 PM, 17th Jan                     Yusuf                    Will it be delivered like approximately around an hour and no problem thank you for your help?,           05:41 PM, 17th Jan                   Mais                   Kindly accept our full apology that we are unable to determine a specified hour to deliver the order, but please be assured that we will do our best to deliver the order at the soonest we can           05:42 PM, 17th Jan                     Yusuf                    No problem thank you for you help???           05:43 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:43 PM, 17th Jan                     Yusuf                    ??           05:43 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598837