Subject: Ticket Assigned - Conversation with Girish Kumar Sharma
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 13:41:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Girish Kumar Sharma Girish Kumar Sharma                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  girish kumar sharma Bot:  Hi girish kumar sharma, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410537868 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011523001145     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  056-2811283            05:25 PM, 17th Jan                   Mais                   Hi Girish, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:26 PM, 17th Jan                   Mais                   We can see that you have contacted us regarding your order 9410537868           05:26 PM, 17th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9410537868 has been out for delivery on 17-1-23و and we hope it will be delivered to you as soon as possible.           05:27 PM, 17th Jan                     Girish Kumar Sharma                    This status is showing from last 3 days out for delivery           05:28 PM, 17th Jan                   Mais                   Please accept our full apology for the delay, and rest assured as the courier will try 3 times to deliver the order successfully.           05:29 PM, 17th Jan                   Mais                   So please allow us till the end of this day as a maximum so that the order can be delivered           05:29 PM, 17th Jan                     Girish Kumar Sharma                    Yesterday i have file the complain also           05:29 PM, 17th Jan                     Girish Kumar Sharma                    The complain no is 5595222           05:29 PM, 17th Jan                   Mais                   Please accept our full apology, and be assured that we will do our best to deliver the order at the soonest we can, we are working on the issue           05:30 PM, 17th Jan                     Girish Kumar Sharma                    Nobody call me for delivery           05:30 PM, 17th Jan                   Mais                   Please allow us the time and we will get in touch with you and deliver your order sucessfully.           05:31 PM, 17th Jan                     Girish Kumar Sharma                    Give me the courier person no I will call him           05:32 PM, 17th Jan                     Girish Kumar Sharma                    If any kind of reason your should call           05:32 PM, 17th Jan                     Girish Kumar Sharma                    Yesterday when I complain that lady told we will put this on urgent delivery this is your urgent delivery           05:33 PM, 17th Jan                   Mais                   Kindly accept our full apology as we do not have the courier's number, however please note that you will be contacted before delivering the order by him, so please allow us the time           05:33 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           05:34 PM, 17th Jan                     Girish Kumar Sharma                    How many days when I ordered that time showing date is 15 now yu saying allow us time           05:35 PM, 17th Jan                   Mais                   Please allow us till the end of this day as a maximum, and we thank your patience and udnerstanding.           05:38 PM, 17th Jan                   Mais                   Please allow us till the end of this day as a maximum, and we thank your patience and understanding.           05:38 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           05:39 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:41 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598830