Subject: Ticket Assigned - Conversation with Hi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 12:48:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:34 PM, 17th Jan                     Hi                    Hi           04:35 PM, 17th Jan                     Hi                    Hi           04:37 PM, 17th Jan                   Ziena                   Dear Customer, Good Afternoon. Thank you for contacting Max. My name is Mais. I would be happy to help you.           04:38 PM, 17th Jan                   Ziena                   We could see that you are contacting us regarding the return process           04:38 PM, 17th Jan                     Hi                    Yes           04:38 PM, 17th Jan                     Hi                    Hi           04:38 PM, 17th Jan                     Hi                    Actually I m trying to add items           04:38 PM, 17th Jan                     Hi                    But I m           04:38 PM, 17th Jan                     Hi                    Not able to add in the return request           04:38 PM, 17th Jan                     Hi                             04:38 PM, 17th Jan                     Hi                             04:39 PM, 17th Jan                     Hi                    For this above order           04:39 PM, 17th Jan                   Ziena                   Accept our apologies for the inconvenience caused.           04:40 PM, 17th Jan                   Ziena                   Please allow me a moment to check this for you.           04:40 PM, 17th Jan                     Hi                    Ok           04:41 PM, 17th Jan                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 9410684668 dated on 17-1-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           04:45 PM, 17th Jan                     Hi                    What all u added in my return ?           04:45 PM, 17th Jan                     Hi                    Only 2 or all 3 ?           04:46 PM, 17th Jan                   Mais                   Kindly note that we have created the return request for the items Checked Blazer with Notch Lapel and Pockets and Solid Knitted Blazer with Notch Lapel and Flap Pockets           04:46 PM, 17th Jan                     Hi                    P           04:46 PM, 17th Jan                     Hi                    The 2 marked eight           04:46 PM, 17th Jan                     Hi                    Right ‘           04:46 PM, 17th Jan                     Hi                    ?           04:46 PM, 17th Jan                   Mais                   Yes exactly.           04:47 PM, 17th Jan                     Hi                    Ok thank you           04:47 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           04:47 PM, 17th Jan                     Hi                    No thank you           04:47 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:47 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598560