Subject: Ticket Assigned - Conversation with Erwin Cunanan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 12:01:46 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Erwin Cunanan Erwin Cunanan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  erwin cunanan Bot:  Hi erwin cunanan, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/qa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97455417894            03:50 PM, 17th Jan                   Mais                   Hi Erwin, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:50 PM, 17th Jan                   Mais                   We can see that you have contacted us regarding store information.           03:50 PM, 17th Jan                   Mais                   Kindly note that you can visit this link  https://www.centrepointstores.com/qa/en/storelocator in order to find all the stores and all it's details, and in case you have another query, please let us know so that we can check for you further.           03:51 PM, 17th Jan                     Erwin Cunanan                    I want to buy the beurer thermometer but i need to pick it up today urgently           03:52 PM, 17th Jan                     Erwin Cunanan                    It is showing 1-2 business days but i need it today           03:52 PM, 17th Jan                   Mais                   Please accept our full apology that the order may take 24-48 hours so it can be delivered/ready           03:54 PM, 17th Jan                   Mais                   However, be assured that we will do our best to deliver it at the soonest we can           03:54 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           03:56 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:57 PM, 17th Jan                     Erwin Cunanan                    Can you help me check if i can pick it up today if i purchase it online?           03:57 PM, 17th Jan                   Mais                   Kindly note that we will do our best to process the order at the soonest we can, but we regret to inform you that we are unable to determine a specified time.           03:58 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           03:59 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint. Have a nice day!           04:01 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598374