Subject: Ticket Assigned - Conversation with Shibu
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 11:52:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shibu Shibu                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi shibu, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8410838754 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0117230002527     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96599802914            03:45 PM, 17th Jan                     Shibu                    It is showing no tracking status           03:45 PM, 17th Jan                   Mais                   Hi Shibu, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:45 PM, 17th Jan                     Shibu                    Is the order on its way?           03:45 PM, 17th Jan                     Shibu                    It is showinh no tracking status           03:46 PM, 17th Jan                     Shibu                    Can't find my order           03:46 PM, 17th Jan                     Shibu                    What should i do           03:46 PM, 17th Jan                     Shibu                    ???           03:47 PM, 17th Jan                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:47 PM, 17th Jan                   Mais                   Please give me a minute to check.           03:47 PM, 17th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 8410838754 has been out for delivery on 17-1-23, and we hope it will be delivered to you as soon as possible.           03:48 PM, 17th Jan                   Mais                   You can also track the delivery of the order via the website https://bit.ly/3v0Daf7 through the tracking number FC0117230002527           03:48 PM, 17th Jan                     Shibu                    Thank uu           03:49 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           03:50 PM, 17th Jan                     Shibu                    No thankss           03:51 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:51 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598334