Subject: Ticket Assigned - Conversation with ??????
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 11:47:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?????? ??????                    2           03:34 PM, 17th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:34 PM, 17th Jan                   Centrepoint UAE whatsapp bot                    Hello ?????? , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:34 PM, 17th Jan                     ??????                    1           03:34 PM, 17th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:34 PM, 17th Jan                     ??????                    9410649317           03:34 PM, 17th Jan                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            03:34 PM, 17th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:34 PM, 17th Jan                     ??????                    2           03:34 PM, 17th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:34 PM, 17th Jan                     ??????                    1           03:34 PM, 17th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:35 PM, 17th Jan                     ??????                    [email-masked]           03:35 PM, 17th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:35 PM, 17th Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:37 PM, 17th Jan                   Mais                   We can see that you have contacted us regarding your order 9410649317           03:37 PM, 17th Jan                     ??????                    S           03:38 PM, 17th Jan                     ??????                    When I get my order I need fast           03:39 PM, 17th Jan                     ??????                    Possible today or tomorrow?           03:39 PM, 17th Jan                   Mais                   Please give me a minute to check.           03:40 PM, 17th Jan                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           03:41 PM, 17th Jan                     ??????                    Ok           03:42 PM, 17th Jan                   Mais                   We will process the order at the soonest we can           03:42 PM, 17th Jan                   Mais                   Knowing that you will receive a message when the order will be ready for collection.           03:42 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           03:43 PM, 17th Jan                     ??????                    Ok tnx           03:43 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:46 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598303