Subject: Ticket Assigned - Conversation with Hi
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 17 Jan 2023 11:39:33 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9410349700 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009678377     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971586367076            03:27 PM, 17th Jan                     Hi                             03:28 PM, 17th Jan                   Mais                   Hi Ajmal, Good Afternoon. Thank you for contacting Splash. My name is Mais. We would be happy to help you.           03:28 PM, 17th Jan                   Mais                   Please allow me a minute to check your order 9410349700           03:28 PM, 17th Jan                     Hi                    Yes           03:29 PM, 17th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           03:29 PM, 17th Jan                     Hi                    +971586367076           03:29 PM, 17th Jan                   Mais                   Please give us some time, because the issue has been escalated to the concerned team, and they will do their best to help you properly.           03:30 PM, 17th Jan                     Hi                    MAI Building Building ,494/1, Al Maliha Road, 61449 - Sharjah           03:30 PM, 17th Jan                     Hi                    Very dissatisfied           03:31 PM, 17th Jan                     Hi                    Bada delivery service           03:31 PM, 17th Jan                     Hi                    They didn’t call me yet           03:31 PM, 17th Jan                     Hi                    I ordered 13th january           03:31 PM, 17th Jan                   Mais                   Please accept our full apology for the delay, and please be assured that we will do our best to deliver the order at the soonest we can, and to raise our quality service and improve our performance in order to meet all your wish           03:31 PM, 17th Jan                     Hi                    First time happened like this           03:32 PM, 17th Jan                   Mais                   Please accept our full apology, and allow us the time so that we can do the needful           03:33 PM, 17th Jan                     Hi                    Sure           03:33 PM, 17th Jan                     Hi                    Thanks           03:33 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           03:33 PM, 17th Jan                     Hi                    Can you give the delivery guy number           03:34 PM, 17th Jan                     Hi                    So i can call direct           03:34 PM, 17th Jan                   Mais                   Kindly note that we do not have the courier's numbers, however you will be contacted by him before delivering the order, so please allow us the time           03:34 PM, 17th Jan                     Hi                    Okay           03:35 PM, 17th Jan                   Mais                   Is there anything else I can assist you with?           03:36 PM, 17th Jan                     Hi                    No           03:36 PM, 17th Jan                     Hi                    Please take action for this           03:36 PM, 17th Jan                     Hi                    Immediately           03:36 PM, 17th Jan                     Hi                    It,s a winter cloth           03:37 PM, 17th Jan                     Hi                    There is no use after  the winter( if they deliver after the winter )           03:38 PM, 17th Jan                   Mais                   Please allow us the time so that we can do the needful and deliver the order successfully           03:38 PM, 17th Jan                     Hi                    Okay           03:38 PM, 17th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a nice day!           03:39 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5598267