Subject: Ticket Assigned - Conversation with Mohammad Saif
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 13:29:41 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammad Saif Mohammad Saif                    Hi           05:19 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            05:19 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Hello Mohammad Saif , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:19 PM, 16th Jan                     Mohammad Saif                    1           05:19 PM, 16th Jan                   Babyshop UAE WhatsApp bot                   Please enter your order number to continue.           05:19 PM, 16th Jan                     Mohammad Saif                    9408634636           05:20 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            05:20 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:20 PM, 16th Jan                     Mohammad Saif                    2           05:20 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:20 PM, 16th Jan                     Mohammad Saif                    1           05:20 PM, 16th Jan                   Babyshop UAE WhatsApp bot                   Please enter your email address           05:20 PM, 16th Jan                     Mohammad Saif                    [email-masked]           05:20 PM, 16th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           05:20 PM, 16th Jan                   Mais                   Hi Mohammad, Good evening. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           05:22 PM, 16th Jan                   Mais                   We can see that you have contacted us regarding your order 9408634636           05:22 PM, 16th Jan                   Mais                   We would like to inform you that your order 9408634636 is now ready for collection.  Kindly make sure to have your ID or Passport, during the pickup.    Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           05:24 PM, 16th Jan                     Mohammad Saif                    Okk           05:25 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           05:25 PM, 16th Jan                     Mohammad Saif                    No           05:26 PM, 16th Jan                     Mohammad Saif                    Thank you           05:26 PM, 16th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           05:29 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5594557