Subject: Ticket Assigned - Conversation with Mariyaziz
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 13:13:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mariyaziz Mariyaziz                    I am unable to call you           05:04 PM, 16th Jan                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            05:04 PM, 16th Jan                   MAX KW Whatsapp BOT                    Hello Mariyaziz , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:04 PM, 16th Jan                     Mariyaziz                    1           05:04 PM, 16th Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           05:04 PM, 16th Jan                     Mariyaziz                    #8410628117           05:05 PM, 16th Jan                   MAX KW Whatsapp BOT                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           05:05 PM, 16th Jan                   MAX KW Whatsapp BOT                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            05:05 PM, 16th Jan                     Mariyaziz                    1           05:05 PM, 16th Jan                   MAX KW Whatsapp BOT                   Please enter your order number to continue.           05:05 PM, 16th Jan                     Mariyaziz                    8410628117           05:05 PM, 16th Jan                   MAX KW Whatsapp BOT                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0115230007903    You can also easily track your order from My Account > Order History.             05:06 PM, 16th Jan                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:06 PM, 16th Jan                     Mariyaziz                    2           05:06 PM, 16th Jan                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:06 PM, 16th Jan                     Mariyaziz                    1           05:06 PM, 16th Jan                   MAX KW Whatsapp BOT                   Please enter your email address           05:06 PM, 16th Jan                     Mariyaziz                    [email-masked]           05:07 PM, 16th Jan                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           05:07 PM, 16th Jan                   Mais                   Hi Mariyaziz, Good evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:08 PM, 16th Jan                   Mais                   We can see that you have contacted us regarding your order 8410628117           05:08 PM, 16th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           05:08 PM, 16th Jan                     Mariyaziz                    I am unable to track my order           05:09 PM, 16th Jan                     Mariyaziz                    [email-masked]           05:09 PM, 16th Jan                     Mariyaziz                    Mobile 51674345           05:09 PM, 16th Jan                   Mais                   You can track the delivery of the order via the website https://bit.ly/3v0Daf7 through the tracking number FC0115230007903.           05:09 PM, 16th Jan                   Mais                   Kindly share with us your home addess           05:09 PM, 16th Jan                     Mariyaziz                             05:10 PM, 16th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             05:11 PM, 16th Jan                   Mais                   We will get in touch with you and deliver your items at the soonest we can           05:11 PM, 16th Jan                     Mariyaziz                    Thanks M waiting for goods to get it delivered by today           05:12 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           05:12 PM, 16th Jan                     Mariyaziz                    No thanks           05:12 PM, 16th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:12 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5594455