Subject: Ticket Assigned - Conversation with Iman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 13:05:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Iman Iman                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  iman Bot:  Hi iman, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097455214459            04:56 PM, 16th Jan                   Mais                   Hi Iman, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:57 PM, 16th Jan                     Iman                    hi my name ia iman my account is not getting connected  it asks me to clear cache i did but still not connecting           04:57 PM, 16th Jan                     Iman                    i m using this app from 2020 and by facebook           04:58 PM, 16th Jan                   Mais                   Could you please share with us more information about the issue you have faced so that we can check for you further           05:00 PM, 16th Jan                     Iman                    when i connect my account with facebook it closed from screen           05:01 PM, 16th Jan                   Mais                   Could you please share with us screenshot about the issue you have faced           05:01 PM, 16th Jan                     Iman                    i have to start it again and same problem since this morning yesterday i ordered           05:01 PM, 16th Jan                     Iman                    ok           05:01 PM, 16th Jan                     Iman                             05:03 PM, 16th Jan                     Iman                             05:03 PM, 16th Jan                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             05:03 PM, 16th Jan                   Mais                   We will get in touch with you as soon as we can.           05:03 PM, 16th Jan                     Iman                    ok           05:03 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           05:03 PM, 16th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:05 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5594407