Subject: Ticket Assigned - Conversation with Rishad_Bin_Nazar_Abubackr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 12:34:48 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rishad_Bin_Nazar_Abubackr Rishad_Bin_Nazar_Abubackr                    Hi           04:22 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:22 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello Rishad_Bin_Nazar_Abubackr , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:22 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    1           04:22 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:22 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    9410385614           04:22 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM572935053    You can also easily track your order from My Account > Order History.             04:22 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:22 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    2           04:23 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:23 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    1           04:23 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:23 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    [email-masked]           04:23 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:23 PM, 16th Jan                   Mais                   Hi Rishad, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:24 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    My order is still not delivered           04:24 PM, 16th Jan                   Mais                   We can see that you have contacted us regarding your order 9410385614           04:24 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    Ya, but still now it’s not in the collection point           04:25 PM, 16th Jan                   Mais                   Sorry for this delay, could you please confirm your contact number ?           04:26 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    971521759005           04:27 PM, 16th Jan                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:29 PM, 16th Jan                   Mais                   We will get in touch with you at the soonest we can           04:29 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    Ok thank you           04:30 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           04:31 PM, 16th Jan                     Rishad_Bin_Nazar_Abubackr                    No           04:32 PM, 16th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:34 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5594234