Subject: Ticket Assigned - Conversation with Shamseena Faizal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 12:19:25 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shamseena Faizal Shamseena Faizal                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  shamseena faizal Bot:  Hi shamseena faizal, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  33300714 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  7810622386 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0115230006981     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  9733300714            04:13 PM, 16th Jan                   Ziena                   Hi Shamseena, Good Afternoon. Thank you for contacting Centrepoint. My name is Ziena. I would be happy to help you.           04:14 PM, 16th Jan                   Ziena                   We could see that you are contacting us regarding order 7810622386           04:14 PM, 16th Jan                   Ziena                   Please note that your order is out for delivery today           04:15 PM, 16th Jan                   Ziena                   And you will be contacted on +97333300714           04:15 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           04:16 PM, 16th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:19 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5594152