Subject: Ticket Assigned - Conversation with henna datey
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 12:12:22 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with henna datey henna datey                    Hi           04:04 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:04 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:04 PM, 16th Jan                     henna datey                    1           04:04 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Hello Henna Datey , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:04 PM, 16th Jan                     henna datey                    1           04:04 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:04 PM, 16th Jan                     henna datey                    9410699291           04:05 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011623001792    You can also easily track your order from My Account > Order History.             04:05 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:05 PM, 16th Jan                     henna datey                    2           04:05 PM, 16th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:05 PM, 16th Jan                     henna datey                    1           04:06 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:06 PM, 16th Jan                     henna datey                    [email-masked]           04:06 PM, 16th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:06 PM, 16th Jan                   Mais                   Hi Henna, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:07 PM, 16th Jan                   Mais                   We can see that you have contacted us regarding your order 9410699291           04:08 PM, 16th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9410699291 has been out for delivery on 16-1-23, and we hope it will be delivered to you as soon as possible.           04:08 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           04:09 PM, 16th Jan                     henna datey                    Yes           04:09 PM, 16th Jan                     henna datey                    Can you help me with the contact details of the courier           04:09 PM, 16th Jan                     henna datey                    I need the order to be delivered today           04:09 PM, 16th Jan                     henna datey                    I need it urgently           04:10 PM, 16th Jan                   Mais                   Kindly accept our full apology that we do not have the courier's numbers, however please note that you will be contacted by him before delivering the order, so please allow us the time           04:10 PM, 16th Jan                   Mais                   Please rest assured that we will try our best to deliver it at the soonest we can today           04:10 PM, 16th Jan                     henna datey                    Okie can you please put an urgent note on my delivery           04:10 PM, 16th Jan                   Mais                   Be assured that we will do the needful to deliver the order at the soonest we can and to meet all your wish, your time and comfort are really important to us.           04:11 PM, 16th Jan                     henna datey                    As I need the order today. There are things that my kid needs for school tomorrow           04:11 PM, 16th Jan                     henna datey                    Thanks           04:11 PM, 16th Jan                   Mais                   Please allow us the time and we will deliver the order as soon as we can           04:11 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           04:11 PM, 16th Jan                     henna datey                    Hopefully they deliver it today           04:11 PM, 16th Jan                     henna datey                    No that’s all           04:11 PM, 16th Jan                     henna datey                    Thanks ?           04:11 PM, 16th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:12 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5594106