Subject: Ticket Assigned - Conversation with Mrs.G
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 16 Jan 2023 11:46:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mrs.G Mrs.G                    hello           03:25 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            03:25 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:25 PM, 16th Jan                     Mrs.G                    does your cribs come with mattress           03:26 PM, 16th Jan                   Babyshop UAE WhatsApp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           03:26 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:26 PM, 16th Jan                     Mrs.G                    1           03:26 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Hello Mrs.G , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:26 PM, 16th Jan                     Mrs.G                    0           03:27 PM, 16th Jan                   Babyshop UAE WhatsApp bot                    Hi Mrs.G , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:27 PM, 16th Jan                     Mrs.G                    5           03:27 PM, 16th Jan                   Babyshop UAE WhatsApp bot                   Please wait, our agent will be with you shortly. Thanks           03:27 PM, 16th Jan                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           03:29 PM, 16th Jan                     Mrs.G                    does your cribs come with mattress?           03:29 PM, 16th Jan                   Mais                   Kindly note that it is depend on the item           03:30 PM, 16th Jan                   Mais                   Could you please share with us the item link?           03:31 PM, 16th Jan                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:32 PM, 16th Jan                     Mrs.G                    Juniors Sasha 4-in-1 Convertible Crib AED 1,099 AED 769           03:33 PM, 16th Jan                     Mrs.G                    its not allowing me to get the link           03:34 PM, 16th Jan                     Mrs.G                    does this crib include the mattress           03:34 PM, 16th Jan                     Mrs.G                    Hello           03:37 PM, 16th Jan                   Mais                   Please give me a minute to check.           03:38 PM, 16th Jan                     Mrs.G                    Okay           03:38 PM, 16th Jan                   Mais                   Kindly note that this product does not include the mattress           03:41 PM, 16th Jan                   Mais                   The product images have props (bedding and mattress) used for illustrative purposes only.           03:41 PM, 16th Jan                     Mrs.G                    Kindly advise on the price of the mattress           03:42 PM, 16th Jan                   Mais                   Kindly note that the mattress which is fitting the item is 130x70cm, so we kindly ask you to please visit the site in order to find the mattress you want with the price you want           03:44 PM, 16th Jan                   Mais                   Is there anything else I can assist you with?           03:45 PM, 16th Jan                     Mrs.G                    No thanks           03:45 PM, 16th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           03:46 PM, 16th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5593978