Subject: Ticket Assigned - Conversation with nOeL
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Jan 2023 12:24:44 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nOeL nOeL                    Good evening           04:15 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:16 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:16 PM, 14th Jan                     nOeL                    1           04:16 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Hello NOeL , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:16 PM, 14th Jan                     nOeL                    1           04:16 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:16 PM, 14th Jan                     nOeL                    9410359092           04:17 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP011423000969    You can also easily track your order from My Account > Order History.             04:17 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:17 PM, 14th Jan                     nOeL                    2           04:18 PM, 14th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:18 PM, 14th Jan                     nOeL                    1           04:18 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:18 PM, 14th Jan                     nOeL                    [email-masked]           04:18 PM, 14th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:18 PM, 14th Jan                   Mais                   Hi Valida, Good evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:19 PM, 14th Jan                   Mais                   We an see that you have contacted us regarding your order 9410359092           04:19 PM, 14th Jan                     nOeL                    Good evening           04:19 PM, 14th Jan                   Mais                   We have checked for you and found via your order tracking number that your order 9410359092 has been out for delivery on 14-1-23, and we hope it will be delivered to you as soon as possible.           04:20 PM, 14th Jan                     nOeL                    Yes I would like to know the status of my order           04:20 PM, 14th Jan                     nOeL                    i tracked it already but it’s still PROCESSING           04:20 PM, 14th Jan                   Mais                   Kindly note that your order is under delivery to you, and it will be delivered at the soonest           04:20 PM, 14th Jan                     nOeL                    Ok then thanks           04:21 PM, 14th Jan                   Mais                   Please allow us till the end of this day so that the order can be delivered           04:21 PM, 14th Jan                   Mais                   You can also track the delivery of the order via the website https://bit.ly/3v0Daf7 through the tracking number FP011423000969           04:21 PM, 14th Jan                   Mais                   Is there anything else I can assist you with?           04:22 PM, 14th Jan                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:24 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5586413